Sid
Richardson Carbon & Energy Co. is committed to the development, production
and marketing of the highest quality carbon black in the most
efficient manner possible and is actively involved in the pursuit of
excellence and continuous process and product improvement.
The
Corporate Mission and Quality Objectives are management’s assurance
to all our customers that the Company will provide products and
services that exceed their requirements and expectations so that
world-class quality standards will be achieved.
Make every
transaction totally satisfactory to the customer, Specifically:
Error free paperwork
Proper packaging
Delivery timed to meet
individual customer’ s inventory requirements
Conformance to
specifications
Process capability
indices at or above customer requirements
Efficient unloading and
handling
Consistent
processability
Apply quality
management techniques throughout the company, Specifically:
Maintaining a “make it
right the first time” philosophy throughout the company.
Maintaining appropriate
attention to detail at all levels
Maintaining
certification to international quality system standards (ISO)
Continuing to provide
training to:
Increase quality
awareness
Enhance technical and
problem solving skills
Ensure a qualified
workforce
